Shipping Policy

Shipping policy

All orders are processed within 14 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

 

Local delivery

Local delivery is available for all orders.

We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

In-store pickup

You can skip the shipping fees with free local pickup in Bangalore. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 14 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 10 AM - 6 PM on weekdays. Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping to select countries. Please reach us out on hello@calicotribe.com for more details.

 Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Calico Tribe LLP is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 45 days of receiving your shipping confirmation email, please contact us at hello@calicotribe.com with your name and order number, and we will look into it for you.